We create easy-to-use, relevant and easy-to-access FAQs, and you can reduce the time it takes to resolve very simple customer queries. Here we list frequently asked questions and answers about our products and services. If you can’t find an answer here, you can email us.
How To Order Our Service?
Ordering ePacket services through online shipping seems like a very simple task. We all accept order delivery and online transfers, and more and more people are using our services. 1. Determine your shipping needs, how many packages do you need to transport? 2. Select your destination and parcel service. 3 Fill out this form and you will be able to order shipping orders.
In many cases, when calculating the cost, we compare the actual weight of the package with the size weight. The larger of the two is the chargeable weight that the carrier will use to calculate shipping costs.
Currently, the chargeable weight pattern of the ePacket package is the actual weight of the package rather than the volume weight.
The following things can lead to clearance and delivery delays: the wrong address, phone number, zip code, recipient name. As well, recipients do not provide the relevant customs clearance documents and refuse to pay the import tax, which can also lead to delays.
The transport environment for each package is different, and it is possible that in this shipment your package will be pressed under the other packages with the greatest force, and in the next package is placed on top of the other packages.
Each transportation is unpredictable, so we recommend that you make full use of the strong packaging material and the right packaging method to ensure maximum safety of the package.